We’re firm believers the kill switch should be enabled by default, with the option to disable it. The knowledge base article then confirms it’s available for all apps, but the feature page explains mobile users have to manually activate it themselves. ’s homepage advertises having an automatic kill switch available for free and premium accounts alike.īut their Kill Switch feature page is a little confusing, first implying it’s only available with the Windows and macOS apps, and later mentioning mobile users too. This feature will end your internet connection if your device stops communicating with the VPN server so your IP address isn’t leaked. Some of them are must-haves, while others are merely nice-to-haves.Īfter a zero logs policy, military-grade encryption, and the best VPN protocols, the first of those must-haves is an automatic kill switch. There are a few other security features we always look for in a VPN. However, we suspect the maximum encryption level available to users will depend on your device type and operating system.įor OpenVPN, it could also depend on whether you’re using the TCP or UDP ports (see our Beginner’s Guide to VPN Protocols for more information on this). Once again, we haven’t received any response from support after asking how to make sure we always have 256-bit AES encryption while using their VPN. That’s a lot of “up to” without specifying what determines whether you get 256-bit AES, which is the preferred encryption standard.Īnd that makes us a little nervous, because although 128-bit AES is still very secure, it’s still only half as secure as the military-grade, industry-standard 256-bit AES encryption. L2TP/IPSec – up to 128-bit AES combined with Microsoft point-to-point encryption.PPTP – Microsoft point-to-point encryption (not recommended).SSTP – encryption standard not disclosed.IKEv2 – 128-bit AES for Windows, 256-bit AES for Linux.SoftEther – encryption standard not disclosed.OpenVPN – up to 256-bit Advanced Encryption Standard (AES).But the way does this makes confirming the strength of their encryption difficult. That’s not a problem, as they work together. While some VPN providers address their encryption standards and VPN protocols separately, lumps them together. Take a look at How We Rate VPN Providers ! Good Encryption and the Best VPN Protocols While we don’t personally consider this type of data collection to be an issue, it does make us wonder whether there’s any other logging not being properly disclosed. So it seems there’s a little more than just diagnostic data being logged. But look again at the quote we grabbed from the Privacy Policy: “we process the amount of traffic you have spent during your VPN session.” So how are they enforcing that 2GB cap for free users if the data traffic numbers are being aggregated? But also offers a free option that limits you to 2GB data transfer a month and operates under the same privacy policy. The data traffic being aggregated suggests it’s entirely anonymous. In fact, their servers are set up specifically so user data cannot be stored on them.Įxcept for how much data you’re using, that is: doesn’t even want to know your name – just your email address, which they encrypt on their own servers. We spent some time going through the Privacy Policy and Terms of Service to see if is hiding something or if they live up to their no-logs promises. In fact, they’re based in Malaysia, which is known to have favorable privacy laws. is an “offshore VPN,” meaning they’re not in any of those countries. While there are always exceptions, we try to avoid VPNs based in a 5 Eyes, 9 Eyes, or 14 Eyes jurisdiction because they’re notorious for data retention laws that disregard your right to privacy. Until we can take aside the time to do a complete revamp on this review, we will make edits in the appropriate sections and raise ’s overall score accordingly. EDIT: As of 07/16/20, has improved their VPN service by a large margin. Keep reading to find out why we don’t recommend as a VPN. However, due to the mixed user reviews online, we decided to test the provider’s claims ourselves in our own VPN review. promises a lot of things – like providing absolute privacy and security while using their VPN services.
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